Shipping Policy
The short version: orders ship from our US supplier and arrive in 5-8 business days. You get a tracking number as soon as your order ships. Shipping is calculated at checkout.
Processing time
We process orders within 1-2 business days of purchase (orders placed on weekends or US holidays start processing the next business day). During peak periods like back-to-school season, processing can take up to 3 business days — if that happens, we'll say so on the site, not surprise you after checkout.
Delivery time
- United States: 5-8 business days after your order ships.
- We currently ship to US addresses only (including APO/FPO where the carrier supports it). If we open up international shipping, this page will be the first to know.
"Business days" are Monday-Friday, excluding US holidays. A Friday-evening order starts its clock on Monday.
Tracking
The moment your order leaves the warehouse, you'll get an email with a tracking link. Tracking can take 24-48 hours to show its first scan — that's the carrier catching up, not your order going missing. If your tracking hasn't updated in 5 days, email us at support@printkin.store and we'll chase it for you.
If something goes wrong
- Wrong address? Email us as soon as possible with your order number. If the order hasn't shipped yet, we'll fix it. Once it's shipped, we can't reroute it, but we'll help you work with the carrier.
- Package marked delivered but not there? Check with neighbors and your mail area first — carriers sometimes scan early. If it hasn't turned up within 2 business days of the "delivered" scan, contact us and we'll make it right.
- Order arrives damaged? Don't ship anything back yet — email us a photo and we'll send a replacement or refund. Full details in our Returns & Refunds policy.
Questions? support@printkin.store — we reply within 24-48 hours.